Shipping policy

Shipping Policy

Order Processing

Orders placed through Fitz Essential are fulfilled and shipped directly by our trusted supplier partners. Because products may be fulfilled by different suppliers, processing and shipping times can vary by item.

Please allow 1–5 business days for order processing before shipment. Processing times may vary depending on the product and supplier.

Shipping Times

Estimated delivery times vary depending on the supplier, destination, and shipping method available for your order. Delivery estimates shown at checkout or provided after shipment are estimates and are not guaranteed.

At this time, Fitz Essential ships to addresses within the United States only.

Multiple Shipments

If your order contains products from different supplier partners, your items may arrive in separate packages and at different times. You will not be charged additional shipping fees beyond those displayed at checkout because an order is shipped in multiple packages.

Tracking

When tracking information is available, it will be provided after your order has shipped. Please allow some time for tracking information to update after receiving your shipment notification.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has entered fulfillment or has shipped, we may not be able to change the delivery address.

Delays

Shipping carriers and supplier partners may occasionally experience delays outside of our control. Fitz Essential cannot guarantee delivery dates, but we’re happy to help if you experience an issue with your order.

Questions or Shipping Issues

If you have questions about your shipment or experience an issue with an order, please contact us at support@fitzessential.com.