Terms of Service

Last updated: September 19, 2026

Welcome to Fitz Essential. These Terms of Service (“Terms”) govern your use of fitzessential.com (the “Site”) and your purchase of products from Fitz Essential. By accessing the Site or placing an order, you agree to these Terms.

1. About Fitz Essential

Fitz Essential is an online retailer offering everyday personal care, home, family, pet, and related products. Our products may be fulfilled and shipped directly by third-party suppliers on our behalf.

Questions regarding these Terms, an order, or our products may be directed to support@fitzessential.com.

2. Online Store Terms

By using this Site, you represent that you are legally permitted to enter into transactions under the laws applicable to you.

You may not use our products or Site for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the Site.

You may not transmit viruses, malicious code, or otherwise interfere with the operation or security of the Site.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, ingredients, specifications, colors, pricing, and other information as accurately as possible.

Because some products are supplied and fulfilled by third-party suppliers, product packaging, appearance, availability, or other details may occasionally change. Product images may also appear differently depending on your device or display.

We reserve the right to modify or discontinue products and to limit quantities when reasonably necessary.

4. Prices and Orders

Prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to correct pricing, product information, or other errors and to cancel or modify an affected order when necessary. If an order that has already been paid for must be canceled, an applicable refund will be issued to the original payment method.

We may refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, payment problems, product unavailability, incorrect pricing, or other circumstances that prevent us from fulfilling the order.

5. Payments

Payments are processed through the payment methods made available during checkout. By providing payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

Payment processing may be provided by third-party payment providers and is subject to their applicable terms and policies.

6. Shipping and Delivery

Fitz Essential currently ships within the United States.

Products may be shipped directly from third-party suppliers, and products within the same order may arrive separately.

Shipping estimates are provided in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, suppliers, weather, holidays, or other circumstances outside our reasonable control.

For complete shipping information, please review our Shipping Policy at:

https://fitzessential.com/policies/shipping-policy

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Because products may be fulfilled by different suppliers, customers must contact Fitz Essential before returning an item so that appropriate instructions can be provided.

For complete information regarding eligibility, return procedures, damaged or incorrect items, and refunds, please review our Return & Refund Policy at:

https://fitzessential.com/policies/refund-policy

8. Third-Party Suppliers and Services

We work with third-party suppliers and service providers to operate our store, process payments, fulfill orders, deliver products, and provide other services.

Although a third-party supplier may physically fulfill or ship an order, Fitz Essential remains the customer's point of contact for questions or concerns regarding purchases made through our Site.

Certain portions of the Site may also rely on third-party services. Your use of those services may be subject to additional terms or policies established by the applicable provider.

9. Personal Information and Privacy

Your submission and use of personal information through the Site is governed by our Privacy Policy.

Please review our Privacy Policy at:

https://fitzessential.com/policies/privacy-policy

10. Intellectual Property

Unless otherwise indicated, the Fitz Essential name, branding, website design, text, graphics, and other original Site content are owned by or licensed to Fitz Essential and are protected by applicable intellectual-property laws.

Product names, trademarks, logos, images, and other materials belonging to third-party brands remain the property of their respective owners.

Nothing in these Terms grants you permission to use intellectual property belonging to Fitz Essential or any third party except as necessary for ordinary personal use of the Site.

11. Prohibited Uses

You may not use the Site:

• for unlawful or fraudulent purposes;

• to violate the rights of Fitz Essential or another person or organization;

• to submit false or misleading information;

• to distribute malware, viruses, or other harmful code;

• to interfere with the security or operation of the Site;

• to collect or misuse another person's personal information;

• to impersonate another person or organization; or

• to attempt to circumvent security or access controls.

We reserve the right to restrict access to the Site when reasonably necessary to protect Fitz Essential, our customers, or others.

12. Accuracy and Availability of the Site

We work to keep the Site accurate, available, and up to date, but we cannot guarantee that the Site will always operate without interruption or error.

Information on the Site may occasionally contain typographical errors, inaccuracies, or omissions. We may correct such information and update the Site when necessary.

13. Disclaimer of Warranties

To the extent permitted by applicable law, the Site and its content are provided on an “as available” basis. Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded.

Any warranties provided by a product manufacturer may be subject to the manufacturer's separate terms.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Fitz Essential will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or products purchased through it.

Nothing in these Terms limits liability or consumer rights where doing so would be prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Fitz Essential harmless from claims, losses, liabilities, or reasonable expenses arising from your unlawful use of the Site, violation of these Terms, or infringement of another party's rights.

16. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, policies, or applicable requirements.

The current version will be posted on this page with an updated “Last updated” date. Your continued use of the Site after an update constitutes acceptance of the revised Terms to the extent permitted by law.

18. Governing Law

These Terms and your use of the Site are governed by applicable laws of the United States and the State of Utah, without limiting any consumer rights that apply under applicable law.

19. Contact

Questions about these Terms or purchases from Fitz Essential may be sent to:

Fitz Essential
Phone: ‪(801) 997-0783‬
Email: support@fitzessential.com
Website: https://fitzessential.com